Orders & Shipping
How We Ship
All orders will be shipped the fastest and most economical way possible. UPS or freight carrier. All shipping and handling charges will be detailed prior to delivery. If your item is a shopping cart item the shipping charge will appear in the check out area. If your item(s) require freight shipping you will received a separate email containing your quote and detailed shipping costs via email.
We also offer the option to pick up from our factory. If you choose this option we will call you when your product(s) are ready.
Pick up hours: Monday through Friday 8 am - 5 pm
Address: 83 Route 22 West, Hillside, NJ 07205
Special care is given to insure the safe arrival of our products. Shipping accidents and damage can occur. If damage has occurred, note the extent of the damage on the freight bill, save the carton, and call us immediately. We will file a claim for you and ship a replacement if necessary.
Return orders will only be accepted when authorized by New York Blackboard, Inc. Authorized returns, other than those due to defects or errors for which we are responsible, are subject to a handling and restocking charge of 20% from the original invoice price plus freight costs, if any.