Returns & Exchanges
Our goal is for you to be happy with your purchase. We encourage you to make a return or exchange in a timely manner. A used, worn or altered item may be refused or result in an adjustment to your refund.
In Case Of Damage
If an item is unsatisfactory, we will work with you to resolve the issue to your satisfaction with expert product repair, parts replacement or an exchange.
Free Return Delivery
We don't charge a delivery fee for returns or exchanges within the 48 contiguous states. However, original delivery charges are not refundable.
Credit card or gift card orders will receive a credit; orders paid by check or cash will receive a refund check.
Custom Product Policy
A non-refundable fee of 30% applies to Custom products that are changed, canceled or returned. Full refunds on Custom products are only given if the Custom product order is canceled within 48 hours of being placed or in the rare case of defects in materials or workmanship.